Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar.

  • Microsoft Remote Desktop. Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. The app helps you be productive no matter where you are. Getting Started Configure your PC for remote access first. Download the Remote Desktop assistant to your PC and let it do the work for you.
  • Click Start in the Remote Desktop Connection window, and then click Shut Down. Click Log Off, and then click OK. For more information about Remote Desktop and how to install Remote Desktop on versions of Windows other than Windows XP, click the following article number to view the article in the Microsoft Knowledge Base.
  • From your Windows PC, access the Microsoft Remote Desktop assistant to configure it for remote access from another device using the Remote Desktop apps for Windows, macOS, iOS or Android. Email myself a link to the Microsoft Remote Desktop Assistant.

As an alternative to the built-in Remote Desktop Connection tool, you can use the Microsoft Remote Desktop app in Windows 10. Install the app from the Microsoft Store and launch it.

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  1. Set up the PC you want to connect to so it allows remote connections:

    • Make sure you have Windows 10 Pro. To check, go to Start > Settings > System > About and look for Edition. For info on how to get it, go to Upgrade Windows 10 Home to Windows 10 Pro.

    • Big mac manual. When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop.

    • Make note of the name of this PC under How to connect to this PC. You'll need this later.

  2. Use Remote Desktop to connect to the PC you set up: How to use mac for virtualbox.

    • On your local Windows 10 PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

    • On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.

Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.

To get help:

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  1. In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else.

  2. Select Invite someone you trust to help you.

  3. Do one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. To invite someone who isn't on your contact list, select Invite someone to help you.

  4. Follow the instructions.

To give help if someone has requested it:

  1. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.

  2. Select Help someone who has invited you.

  3. Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. To help someone not on the list, tap or click Help someone new.

  4. Follow the instructions.

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You can also use Quick Assist to give and receive remote assistance.